n2o Digital - Web Hosting & Development
Founded and operated a web hosting business specializing in WHMCS automation, cPanel management, and custom WordPress development for Chilean SMBs.
Stack
- WHMCS
- cPanel
- WordPress
- PHP
- MySQL
- DirectAdmin
Role
- Founder
- Full-Stack Development
- System Administration
- Client Management
Date
Highlights
- → Built and managed complete web hosting infrastructure from scratch
- → Developed custom WordPress themes and plugins for multiple clients
- → Handled full project lifecycle from sales to deployment to support
- → Automated billing and provisioning with WHMCS integration
n2o Digital
A web hosting and development company I founded and operated for 7 years, serving small and medium businesses across Chile with reliable hosting, custom WordPress solutions, and technical support.
Business Overview
n2o Digital was born from identifying a gap in the Chilean market: SMBs needed affordable, reliable web hosting with actual technical support in Spanish. I built the business from zero, handling everything from server infrastructure to client relationships.
Services Offered
Web Hosting
- Shared hosting optimized for WordPress
- VPS solutions for growing businesses
- Email hosting with custom domains
- SSL certificates and security hardening
WordPress Development
- Custom theme development from scratch
- Plugin development for specific client needs
- WooCommerce store setup and customization
- Site migrations and performance optimization
Technical Support
- 24/7 emergency support for hosting issues
- Ongoing maintenance contracts
- DNS management and domain transfers
- Security audits and malware cleanup
Technical Infrastructure
Server Stack
- Control Panel: cPanel/WHM for shared hosting
- Billing: WHMCS for automated invoicing and provisioning
- Backup: Automated daily backups with off-site storage
- Security: ModSecurity, Imunify360, fail2ban
Development Stack
- CMS: WordPress with custom themes
- Languages: PHP 7.x/8.x, JavaScript, MySQL
- Tools: Git, WP-CLI, Composer
- Optimization: Redis caching, CDN integration
Key Achievements
- Maintained 99.5%+ uptime across all client sites
- Zero security breaches through proactive monitoring
- Built long-term relationships with clients (5+ year retention)
- Scaled from 0 to sustainable recurring revenue
Lessons Learned
Running n2o Digital taught me invaluable lessons about:
- Client communication: Technical people need to translate for non-technical clients
- Infrastructure reliability: Uptime is everything in hosting
- Business operations: Billing, support tickets, and client management
- WordPress at scale: Managing dozens of WP installations efficiently
Why I Closed
After 7 years, I decided to close n2o Digital to focus on new opportunities in the US market. The experience of running my own business gave me a unique perspective on the full lifecycle of web projects that I bring to every role.
Period: November 2015 - October 2022 Location: Santiago, Chile Role: Founder & Lead Developer